2018 Citizen Satisfaction Survey

Below are links to the different sections of the 2018 Citizen Satisfaction Survey performed by ETC Instute for the City of Manassas.

Presentation to Council on Nov. 28, 2018

• 2018 ETC Presentation to Council

Survey Results

• 2018 Citizen Satisfaction Summary
• 2018 Citizen Satisfaction Survey Charts & Graphs
• 2018 Citizen Satisfaction Trend Charts
• 2018 Citizen Satisfaction Benchmarking
• 2018 Citizen Satisfaction Importance-Satisfaction Analysis
• 2018 Citizen Satisfaction Performance Range Comparison
• 2018 Citizen Satisfaction Tabular Data
• 2018 Citizen Survey Instrument

GIS Information

• 2018 Citizen Survey Map Q1
• 2018 Citizen Survey Map Q3
• 2018 Citizen Survey Map Q4
• 2018 Citizen Survey Map Q6
• 2018 Citizen Survey Map Q7
• 2018 Citizen Survey Map Q9
• 2018 Citizen Survey Map Q11
• 2018 Citizen Survey Map Q13
• 2018 Citizen Survey Map Q15
• 2018 Citizen Survey Map Q17
• 2018 Citizen Survey Map Q19
• 2018 Citizen Survey Map Q22