2020 Community Satisfaction Survey

Below are links to the different sections of the 2020 Community Satisfaction Survey performed by ETC Institute for the City of Manassas.

Presentation to Council on Nov. 16, 2020

• 2020 ETC Presentation to Council

Survey Results

• 2020 Community Satisfaction Summary
• 2020 Community Satisfaction Survey Charts & Graphs
• 2020 Community Satisfaction Trend Charts
• 2020 Community Satisfaction Benchmarking
• 2020 Community Satisfaction Importance-Satisfaction Analysis
• 2020 Community Satisfaction Performance Range Comparison
• 2020 Community Satisfaction Tabular Data
• 2020 Community Survey Instrument

GIS Information

• 2020 Community Survey Map Q1
• 2020 Community Survey Map Q3
• 2020 Community Survey Map Q4
• 2020 Community Survey Map Q6
• 2020 Community Survey Map Q7
• 2020 Community Survey Map Q9
• 2020 Community Survey Map Q11
• 2020 Community Survey Map Q13
• 2020 Community Survey Map Q15
• 2020 Community Survey Map Q17
• 2020 Community Survey Map Q19
• 2020 Community Survey Map Q22